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Troubleshooting
Known Issue: Status menu icon is not working when CineMag is present on start
Known Issue: Status menu icon is not working when CineMag is present on start

o/PHANTOMFUSE

Ben Hagen avatar
Written by Ben Hagen
Updated over a week ago

Troubleshooting Menu Issues on macOS

If you are experiencing issues with the menu on your macOS device, you are not alone. This is a known issue on later versions of macOS. While our team is working on a permanent fix, we have a workaround that can help you get back to using the menu in the meantime.

Workaround for Menu Issues

To resolve the menu issues on your macOS device, please follow these steps:

  • Quit the app through Activity Monitor

  • Disconnect the network cable going to your cinestation

  • Open the app, then connect the cable

After completing these steps, the menu should work as expected. We apologize for any inconvenience this may have caused and appreciate your patience while we work on a permanent solution.

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